Terms of service

Last updated: July 7, 2026

Welcome to Shop-Satisfied. The terms "we", "us", and "our" refer to Shop-Satisfied. We operate shop-satisfied.com and related websites, including all information, content, features, tools, products, and services, to provide you with a curated shopping experience for our ADDY dietary supplement line (the "Services"). Shop-Satisfied is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms"), together with our Privacy Policy, Refund Policy, and Shipping Policy, describe your rights and responsibilities when you use the Services. Please read them carefully. They include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms, you represent that you are at least 18 years of age or the age of majority in your state or province of residence, whichever is greater. Our dietary supplement products are intended for adults.

To use the Services — including browsing our store or placing an order — you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

Shop-Satisfied sells dietary supplements and related wellness products under the ADDY brand, including ADDY XR, ADDY Energy, ADDY Plus, ADDY for Her, and ADDY Mushroom Complex. We make every effort to provide an accurate representation of our products in our online store. Colors or product appearance may differ from how they appear on your screen due to your device settings.

Health & Supplement Disclaimer: Our products are dietary supplements, not drugs. They are not intended to diagnose, treat, cure, or prevent any disease. Statements on this website have not been evaluated by the Food and Drug Administration (FDA). Individual results may vary.

Always read product labels and directions before use. Consult your physician or a qualified healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition. Discontinue use and consult a healthcare provider if you experience any adverse reaction.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Shop-Satisfied reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Shop-Satisfied confirms acceptance. We must receive and process your payment before your order is accepted.

Your purchases are subject to return or refund solely in accordance with our Refund Policy. We offer a 60-day satisfaction guarantee on qualifying orders placed directly on shop-satisfied.com.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes, which are calculated at checkout where applicable.

All U.S. orders include free standard shipping as described in our Shipping Policy.

If you enroll in a subscription or auto-ship plan, you authorize us to charge your payment method on a recurring basis at the then-current price until you cancel. You may cancel future shipments before your next billing date by contacting us or managing your subscription through your account.

Section 5 — Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. See our Shipping Policy for details.

Section 6 — Intellectual Property

Our Services — including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof — are owned by Shop-Satisfied, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.

Shop-Satisfied's names, logos, product and service names (including ADDY), designs, and slogans are trademarks of Shop-Satisfied or its affiliates. You must not use such trademarks without our prior written permission.

Section 7 — Optional Tools and Third-Party Links

You may be provided with access to customer tools offered by third parties as part of the Services. We shall have no liability arising from or relating to your use of optional third-party tools.

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Complaints regarding third-party products and services should be directed to the third party.

Section 8 — Relationship with Shopify

Shop-Satisfied is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Shop-Satisfied. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Shop-Satisfied.

Section 9 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy.

Section 10 — Feedback and Reviews

If you submit reviews, testimonials, or other feedback, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content in connection with our marketing and Services. You represent that your feedback is truthful and based on your genuine experience. We reserve the right to remove feedback that violates these Terms or applicable law.

Section 11 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services to violate any law, infringe intellectual property rights, transmit malware, scrape or harvest data, or engage in fraudulent activity. We reserve the right to suspend or terminate your account if you violate these Terms.

Section 12 — Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED BY SHOP-SATISFIED, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT OUR PRODUCTS WILL PRODUCE ANY SPECIFIC RESULT. DIETARY SUPPLEMENTS AFFECT INDIVIDUALS DIFFERENTLY.

Section 13 — Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL SHOP-SATISFIED, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

Section 14 — Indemnification

You agree to indemnify and hold harmless Shop-Satisfied and our affiliates from any claims arising from your breach of these Terms, your violation of any law, or your use of the Services.

Section 15 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to conflict of law principles. You and Shop-Satisfied consent to venue and personal jurisdiction in the state and federal courts located in Utah County, Utah.

Section 16 — Changes to Terms

We reserve the right to update these Terms at any time by posting changes on this page. Your continued use of the Services after changes are posted constitutes acceptance of those changes. We will notify you of material changes as required by applicable law.