Shipping policy

Last updated: July 7, 2026

Free U.S. Shipping

Every U.S. order ships free. No minimum purchase required. This applies to all ADDY products and bundles sold on shop-satisfied.com.

Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays). You will receive an order confirmation email when your purchase is placed and a shipping confirmation with tracking when your order leaves our facility.

Delivery Estimates

Most U.S. orders arrive within 3–7 business days after shipping, depending on your location and carrier. Delivery times are estimates only and are not guaranteed.

Remote areas, weather delays, carrier disruptions, and peak holiday seasons may extend delivery times beyond our estimates.

Where We Ship

We currently ship to addresses within the United States, including Alaska, Hawaii, and U.S. territories where our carriers deliver. International shipping is not available at this time.

We ship to residential addresses, business addresses, and P.O. Boxes where supported by the carrier.

Order Tracking

When your order ships, you will receive a tracking link by email. You can also log into your Shop-Satisfied account to view order status. If you have not received tracking within 3 business days of placing your order, contact us at support@shop-satisfied.com.

Shipping Carriers

We partner with major U.S. carriers including USPS, UPS, and FedEx. The carrier assigned to your order is selected based on your location, package weight, and current service availability. We do not offer expedited shipping at this time.

Incorrect or Undeliverable Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an invalid address, we will contact you to arrange reshipment. Additional shipping fees may apply.

Lost or Damaged Packages

If your tracking shows delivered but you did not receive your package, check with household members, neighbors, and your mailroom first. If your package arrives damaged or is lost in transit, contact us within 7 days at support@shop-satisfied.com with your order number. We will work with the carrier and send a replacement or issue a refund.

Third-Party Marketplace Orders

Orders placed through TikTok Shop, Amazon, or other third-party platforms are fulfilled and shipped according to that platform's policies. Shipping timelines may differ from shop-satisfied.com orders.